+ How does the order process work?
Once you have organized your shopping cart with various timber, log and SIP materials, a product specialist at Systems Building Supply will assist you with your final order processing. Freight costs vary according to vendors, materials and shipping distance, and these are calculated for you. Once you have reviewed the final order and given it approval, 50% deposit is then requested to complete the order. Should any questions develop about your order, a product specialist will be happy to assist you.
+ How does our process save time and money?
The goal of Systems Building Supply is to become a partner with you, the homeowner. By selecting pre-cut materials and using them wisely, tremendous savings are realized allowing a win-win for everyone. Using timber, log structures and structural insulated panels that are pre-cut in a factory setting
drastically reduces the time of construction as well as eliminates waste. All of this reduces the costs and saves you money. Through Systems Building Supply materials, you will have your dream home quickly with less hassle and less expense.
+ How do I use the shopping cart to create a materials list?
At Systems Building Supply, it is easy to create a list of materials and store product types and quantities by using your shopping cart. Even if you log out, your shopping cart will remember all your items. Simply create an account with your email and password, and you are ready to begin. With a shopping cart list, Systems Building Supply can view your material list and assist you with
any questions you may have.
+ How does the delivery process work?
Once you have finalized your order and made arrangements for the required deposit, Systems Building Supply will then arrange a delivery date for your materials. You will know well in advance the date of delivery of your materials order. Systems Building Supply can answer questions about your responsibility in the delivery process. For example, the owner is responsible for providing equipment for unloading such as a forklift in most instances. If you have any questions, we are happy to help find the answers for you.
+ Do I pay taxes on my order?
Depending on the state from which your order is shipped and the state to which your order is received, taxes may apply. For most of our customers,taxes have not been an added cost. But when placing your order, discuss this specifically with your product specialist.
+ Can I save more if I buy more materials for my building project?
At Systems Building Supply, we are happy to pass on the savings to our customers. The larger the volume of an order, the greater the discount in our costs and the less expense to you. Whether you are ordering structural insulated panels, timbers or log structure materials, you can earn discounts as your total order quantity increases.
+ How are freight costs calculated?
Freight costs vary from vendor to vendor and are calculated based on weight and distance. Systems Building Supply product specialists continually seek quality vendors that are in close proximity to your project to help reduce these expenses. By shopping competitive rates, we aim to get you the best price for freight costs no matter how small or large your order is.
+ How can I save the most with SBS?
If you have the skills and desire to build your own home, Systems Building Supply is perfect to assist the Do-It-Yourself home builder. From our online shopping cart to assistance with delivery scheduling, we can facilitate significant savings for you. But if you lack the skills or time for such an endeavor, SBS still saves you money through our expert design and precision cutting services. The choice is yours, but either way SBS helps you save.
+ In getting better prices, is product quality an issue?
Absolutely not. Systems Building Supply stands behind the quality of our products that we order and deliver. If for some reason, the quality of your order is in question, we will make it right. A balance exists between quality and price, and Systems Building Supply makes every effort to optimize this balance by getting the best timber, log and SIP products at the best price. Through our extensive network of suppliers, we have been able to successfully accomplish this goal for our customers.
+ What are the terms and conditions of my order?
Once you have finalized your order with your product specialist, a deposit of 50% of the total amount will be required. This can be handled via check or wire transfer. Before delivery, the remaining balance (50%) will be due as well. Should you have any additional questions, please discuss with your product specialist.
